You can view these reports: Active Members, Inpatient (Hospital) Log, Care Gaps, Members Overdue for Screening (EPSDT), Member EPSDT Visit History and Members Admitted/Registered as Inpatient. Reports are located in the Reports Center under the My Practice heading.
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You can perform these actions from your inbox: Receive and reply to messages, View and open messages, Create and send messages and Download and print attachments from message. Your secure messaging inbox is designed for communicating with colleagues as well as sending and receiving messages from WellCare.
What types of communication is available in the secure messaging inbox?
You can find the customer service number by selecting State and Plan in the Help section. If you encounter an error while resetting your password, please contact customer service.
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Users are able to reset and then change password by providing their Username, Answer to security questions, and Email address associated with registered account. You must have administrator authority to grant users access and permissions for your location. How can I manage User Accounts?Īccess requests are located on the My Practice page. Note: If you are submitting an authorization for one of the following, you will be directed to their website to complete the authorization: eviCore, eviti, CMPCN and Georgia State website. To check whether an authorization is needed, complete the minimum amount of information needed for validation and submit: Member ID – select the member first and the member information is pre-populated into the authorization form Provider ID – the requesting provider information is pre-populated into the form based on their login information Place of Service Number of Visits and CPT code(s). An authorization can be submitted up to 30 days prior to the service date. Members who are enrolled in special programs will have extra information on their member details page that identifies the program(s) they are enrolled in. Special Programs are also known as CM/DM. How can I tell if a member is enrolled in a special program?
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